MARKETING
TIP #071
Are Your Employees Brand Loyal?
Getting your employees more engaged in your brand is one of the key success factors in building your brand. It's rare that I see an opportunity that looks as good as this one to learn more about employee involvement or "engagement." Sign-up for this Webcast from the American Marketing Association and get your employees involved!
Please join the AMA for the following Webcast:
The Customer Experience Trust Factor: Do You Know How Well Your Employees Are Delivering on Your Brand Promise?…and What You Are Going to Do About It?
Dr. Brandt will share what recent studies tell us about the drivers of employee engagement, customer experience delivery and customer satisfaction.
DATE: Tuesday, December 5, 2006
TIME: 10am PT/ 11am MT/ 12pm CT/ 1pm ET
COST: Free
PRESENTERS:
D. Randall Brandt, Ph.D.
Vice President Customer Experience and Loyalty, Maritz Research
Andy Grieser, Moderator, American Marketing Association
Talk to you soon,
Kae Groshong Wagner
CEO, Founder — North Star Marketing
Award-winning Author, Speaker
Brand Consultant
CEO Advisor for Sales & Marketing
